What Is the Cotton Traders UK Return Policy?
If you are not completely satisfied with an item you have received from Cotton Traders UK, you can return the item within 90 days of receiving it for a full refund or an exchange. To be eligible for a refund, items must be in unused, unworn, unwashed and undamaged condition. You are also responsible for ensuring that all original tags are attached to the item when you send it back in order to receive your refund.
How Do You Contact Cotton Traders UK?
You can contact the customer care team at Cotton Traders UK by phone at 0161 286 4321 on weekdays between 8 a.m. and 8 p.m., Saturdays between 8 a.m. and 6 p.m. and Sundays from 9 a.m. to 6 p.m. They also have a very informative FAQ page that answers many of the questions that may come up during your shopping experience. If you have further questions, there is a button marked “Contact Us” that appears on each of the questions where you can send an email, and a representative will reach out to you.
Using a Promotional Code on Cotton Traders UK
You can view your shopping bag by clicking on the shopping bag icon in the top-right corner of the screen or by choosing to go to your shopping bag when the window pops up after you add an item to your order. On the screen where you view the items in your shopping bag, they will appear at the top of the screen. Below the last item in your bag, you will see a text box that reads “Enter your code.” You can type the code that you’re using in that box and click on the “Apply” button. Your savings will be applied when beginning the checkout process.
About Cotton Traders UK
Two former rugby captains, Fran Cotton and Steve Smith, launched Cotton Traders UK in 1987. The pair of former athletes had long been teammates, playing together on multiple rugby squads, before going into business together. The two friends named and started the company in a small back office of a railway station. After growing organically through local advertising, Cotton Traders UK launched their website in 2002 and became a key part of pop culture in 2009 when “Invictus” was released, which featured actors wearing Cotton Traders shirts. Since then, the company has become one of the most popular clothing lines in the UK.